The support is provided by the same team that created and implemented the technologies behind the products of STS Soft. You can be sure that top class professionals are working on your issues.
Users can ask questions via e-mail or by using the web community. You can be sure that there is always a community or team member willing to help with your issues.
Our support forum contains lots of useful articles and topics, but if you can’t find the answer to your question, feel free to ask for help.
Customers can ask an unlimited number of questions via our dedicated Support Desk System, e-mail or phone. These can range from technical questions regarding our products, implementation details or issue resolutions.
The support subscription has three different priority levels, which only affect the time in which a task is solved, but not the quality of the service.